Privacy Policy
Tavola ("we," "us") is an SMS-based restaurant concierge service operated by Cherry Street Labs, a private corporation based in New York, NY. This policy describes what we collect and how we use it.
Information We Collect
- Your mobile phone number, provided when you sign up or text us.
- The contents of messages you send us (for example, restaurants you want to visit).
- Basic service records: reservation preferences, message history, and delivery status.
How We Use It
We use your information solely to operate Tavola: responding to your texts, sending you reservation availability, and improving the service. We do not use your information for unrelated advertising.
Mobile Information Sharing — We Don't
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and SMS opt-in data will not be sold or shared with any third party. Information may be shared only with service providers strictly as necessary to deliver messages (for example, our SMS carrier partner), or if required by law.
Messaging Disclosures
- Message frequency varies (typically up to a few messages per week, based on your activity and requests).
- Message and data rates may apply.
- Reply STOP at any time to opt out of all messages.
- Reply HELP for help, or contact us at the email below.
Data Retention & Deletion
We keep your information only while you use the service. Text STOP or email us to have your number and message history deleted.
Contact
Questions: ciao@cherrystreetlabs.com